IT Support Specialist

An IT Support Specialist is responsible for helping and advising people who use the company's IT equipment and systems. They offer technical support on-site, over the phone, or via email. They also maintain computers and networks to ensure they function smoothly.

Job Brief:

An IT Support Specialist is responsible for helping and advising people who use the company's IT equipment and systems. They offer technical support on-site, over the phone, or via email. They also maintain computers and networks to ensure they function smoothly.

Roles & Responsibilities:
  • Providing technical support to users.
  • Maintaining computers and networks.
  • Resolving IT issues and ensuring smooth operation of IT systems.
Key Soft Skills:
  • Excellent communication and customer service skills.
  • Patience and problem-solving abilities.
  • Ability to work under pressure.
Core Skills:
  • Knowledge of IT systems and network maintenance.
  • Experience with technical support and troubleshooting.
Keywords:

IT Support

Technical Support

Communication

IT Systems

Troubleshooting.