Salesforce Administrator

A Salesforce Administrator ensures that their company is maximizing efficiency and capitalizing on the full features and benefits of the system based on the various user group needs. They maintain the Salesforce product, manage users, data and security, and provide reports and dashboards.

Job Brief:

A Salesforce Administrator ensures that their company is maximizing efficiency and capitalizing on the full features and benefits of the system based on the various user group needs. They maintain the Salesforce product, manage users, data and security, and provide reports and dashboards.

Roles & Responsibilities:
  • Managing users, data, and security.
  • Maintaining and customizing Sales Cloud and Service Cloud applications.
  • Building reports, dashboards, and workflows.
  • Assisting with training of new users, and growing the Salesforce skill set across the organization.
Key Soft Skills:
  • Good communication skills.
  • Attention to detail.
  • Analytical mind and problem-solving aptitude.
  • Strong teamwork skills.
Core Skills:
  • Proficiency in Salesforce.
  • Understanding of business processes and ability to translate business requirements into application functionality.
  • Familiarity with database concepts.
  • Salesforce Administrator certification is a plus.
Experience Required:
  • Proven work experience as a Salesforce Administrator.
  • Experience in Salesforce setup and user groups maintenance.
  • Understanding of Salesforce profile and role hierarchy and security settings.
Keywords:

Salesforce

Sales Cloud

Service Cloud

reports

dashboards

workflows.