Introduction
As the Head of Unit for IT Infrastructure and Operations at UEM Sunrise Berhad, I oversee the seamless management of the company’s IT infrastructure, ensuring optimal performance, security, and reliability across all components. My responsibilities encompass the end-to-end governance of
As the Head of Unit for IT Infrastructure and Operations at UEM Sunrise Berhad, I oversee the seamless management of the company’s IT infrastructure, ensuring optimal performance, security, and reliability across all components. My responsibilities encompass the end-to-end governance of hardware systems, network equipment, internet connectivity, end-user computing devices, and IT operations, including user support and service delivery. By implementing robust IT policies, proactive monitoring, and efficient troubleshooting protocols, I ensure minimal disruption to business operations while aligning technology initiatives with organisational goals.
With a strong focus on operational excellence, I lead a dedicated team in maintaining high availability, scalability, and security of IT systems. My role involves strategic planning for infrastructure upgrades, risk mitigation, and continuous service improvement to support UEM Sunrise Berhad’s digital transformation and business growth. Through collaboration with stakeholders and vendors, I drive cost-effective solutions that enhance productivity, streamline processes, and uphold the highest standards of IT service management.
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