Basic Job Purpose
Support Technology to manage and implement projects and enhancements in accordance with
SDLC within the approved timeline and budget. Responsible to manage the resources and
coordinating the efforts of team members and third-party contractors or consultant in order to
deliver the project according to plan. To make sure regular update on the progress of the projects
to management and team members.
Principle Accountabilities
1. Accountable for delivery of specifics IT projects according to organization strategy and
direction.
2. Lead the planning and implementation of IT projects.
3. Facilitate the definition of project scope, goals and deliverables.
4. Develop project plans, define and schedule project activities and resource requirements.
5. Manage and track progress of cross-cultural IT teams and vendors on deliverables, costs,
schedule inter-team project dependencies, risks and issue using appropriate tools.
6. Develop and deliver progress reports, proposals, requirements documentation, and
presentations.
7. Effectively communicate project expectations to team members and stakeholders in a timely
and clear fashion.
8. Constantly monitor and periodically report on progress of the projects, problem encountered
and proposed solutions to all stakeholders.
9. Implement and manage project changes and interventions to achieve project deliverables.
10. Ensure deliverables are in compliance with organization’s policies, quality standards and
regulatory requirements.
11. Manage project financials to ensure that project is delivered within the budget.
12. Manage vendor relationship, including vendor contract negotiation and contract
management.
13. Coach, mentor, motivate and supervise project team members and contractors, and influence
them to take positive action and accountability for their assigned work.
14. Conduct project post-mortems and create a recommendations report in order to identify
successful and unsuccessful project elements.
15. Assist in identifying improvement areas in organization’s project management processes
Working Relationship
Internal Contact:
Most Frequent Contacts
Nature or Purpose
Defining the Business Requirement
Document with Business User
Defining the Functional Specifications, testing
and CR with Technology team.
To ensure services or solution rolled out are
in compliant to regulatory requirements.
To update project progress update to all
stakeholders
External Contact:
Most Frequent Contacts
Nature or Purpose
Defining the Functional Specifications,
Development and code delivery with Vendor
and Third Party Contractor.
Qualifications and Experience
Minimum Qualifications - Candidate must possess at least a Bachelor’s degree in
any computer related studies, preferably in Computer
Science or Information Technology.
Minimum Length of Working Experience - Minimum 7 years working experience with at least 4
years of solid project management experience.
Areas of Experience / Training Required -
Competency & Skills;
1. Candidate must be independent, proactive working
attitude, results-oriented and a strong desire to
succeed.
2. Great leadership skills, interpersonal skills, self
motivated and customer-focused with an outgoing
personality and analytical mind.
3. Can conform to shifting priorities, demands and
timelines through analytical and problem-solving
capabilities.
4. Reacts to project adjustments and alterations
promptly and efficiently.
5. Flexible during times of change.
6. Ability to read communication styles of team
members and contractors who come from a broad
spectrum of disciplines.
7. Persuasive, encouraging, and motivating.
